What is prohibited with the InvizBox?

Users of the InvizBox VPN service are welcome to use our VPN services for legal purposes. However, users of InvizBox are not allowed to use our services for the following purposes : Committing any unlawful act as per local, or international law. Sending any malicious software including trojan horses, viruses, spyware, malware, worms, or other … Continued

Has InvizBox won any awards?

Founded in 2014, InvizBox has won multiple awards since it’s inception including National Enterprise Award for Innovation Fingal Dublin Chamber Award for Innovation Fingal Enterprise Award Jumpstart

How do I contact support?

If you need to contact support for any reason, they can easily be contacted from the Helpdesk. Please Note: The Customer Support response time is within 1 working day.

Does the InvizBox have a warranty?

Yes. All InvizBox devices have a 2 year warranty as per our Terms & Conditions. If you have any issues with any InvizBox device, please contact our support team via our Helpdesk and they will be happy to help you resolve any issues.

Does my InvizBox come with a suitable plug?

As part of our shipping practice, every unit is flashed, packaged and shipped from our location in Ireland. As such, all our units are shipped with a suitable plug for the delivery address. This means that you will not need to use an adapter as a suitable plug will be shipped with your InvizBox.

InvizBox Support PGP Keys

We offer customers the ability to contact InvizBox Support using secure communications using PGP. For security we generate a new PGP key every year which is valid until the 31st December. We will update the PGP key every time we generate a new one. The Public Key for InvizBox Support for 2021 is: —–BEGIN PGP … Continued

Warrant Canary

Once per month, InvizBox will publish a warrant canary by releasing a cryptologically signed message containing the following information: A declaration that up to that point, no warrants have been served nor have any searches or seizures taken place. This declaration will be made by a member of Senior Management. A public knowledge event which … Continued